Assistance can be provided in a number of different ways to suit my clients, 3 of which are shown below


I specialise in assisting with computer issues which simply cannot be resolved by taking the item from your house to a computer shop. For example:-
a) You cannot connect your laptop to your printer
b) A new device won’t link to your current home broadband service
I also provide support via the following 2 methods:

Examples of the types of IT support I have offered my clients over the previous 10 years are:-
- Troubleshooting software issues with Windows and installed programs
- Scanning
- Emailing attachments
- Outlook on PCs or mobile devices
- Cloud storage setup
- Backup drive setup
- Folder and file management
- Setting up and transferring data between old and new smartphones (whether Android or iOS)
- PC transfer – assisting with program re-installation, settings and bringing over files
I can support clients who experience a variety of digital challenges for a variety of different reasons:-
- Visual impairment including blindness (needing use of screenreaders or audio description)
- Hearing loss
- Cognitive impairments resulting from learning difficulties such as Dyslexia and those who are autistic or have ADHD/ADD
- Digital exclusion due to lack of access to items and/or training in how to use them
If you use WhatsApp, I now have a dedicated connection to begin a chat to see how I can help you
©Last updated 2nd September 2023 by Julia Evans