Julia the PC GP

Julia the PC GP stands out from many other IT support providers because her main focus is on helping clients reduce or – whenever possible – even avoid common IT problems altogether.

Regular home visits – or convenient meet-ups for your mobile devices – can often make this possible.

Assistance can be provided in a number of different ways to suit my clients, 3 of which are shown below

Image showing the 3 ways I support clients — Home visit from 1 hour (where local and available), Drop in Delivery/Collection (where local and available) and Telephone and Remote Support using Zoom and/or Anydesk

I focus on helping with computer problems that can’t be fixed just by bringing your device to a local shop. For instance:-

a) You cannot connect your laptop to your printer

b) A new device won’t link to your current home broadband service

I also provide support via the following 2 methods:

Telephone and remote support from £15. Drop in Delivery or Collection.

Over the past decade, I have provided various types of IT support to my clients, including:

Resolving software problems with Windows and the applications you have installed.
Scanning
Emailing attachments
Outlook on PCs or mobile devices
Cloud storage setup
Backup drive setup
Folder and file management
Setting up and transferring data between old and new smartphones (whether Android or iOS)
PC transfer – assisting with program re-installation, settings and bringing over files

I can support clients who experience a variety of digital challenges for a variety of different reasons:-

Visual impairment including blindness (needing use of screenreaders or audio description)
Hearing loss
Cognitive impairments resulting from learning difficulties such as Dyslexia and those who are autistic or have ADHD/ADD
Digital exclusion due to lack of access to items and/or training in how to use them

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