Support

Photo of Julia the PC GP helping a trainee in a centre

Julia the PC GP focus is on proactively helping her clients reduce common IT problems with their tech setup.

Regular home visits – or convenient meet-ups for your mobile devices – can often make this possible.

Picture of a desktop PC running Windows
Image of al laptop with logos of Windows and Chromebook inside
Picture of a smartphone and with a regular mobile on the right

Over the past decade, I have provided various types of IT support to my clients, including:

  • Resolving software problems with Windows and the applications you have installed.
  • Scanning
  • Emailing attachments
  • Outlook on PCs or mobile devices
  • Cloud storage setup
  • Backup drive setup
  • Folder and file management
  • Setting up and transferring data between old and new smartphones (whether Android or iOS)
  • PC transfer – assisting with program re-installation, settings and bringing over files

I can support clients who experience a variety of digital challenges for a variety of different reasons:-

  • Visual impairment including blindness (needing use of screenreaders or audio description)
  • Hearing loss
  • Cognitive impairments resulting from learning difficulties such as Dyslexia and those who are autistic or have ADHD/ADD
  • Digital exclusion due to lack of access to items and/or training in how to use them

What challenges are you facing with your tech?

Ask Julia for help now
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©Last updated 28th June 2025 by Julia Evans