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Julia the PC GP

Julia the PC GP

Individual support and training for your home and small business computing needs

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Support

Julia the PC GP stands out from many other IT support providers because her main focus is on helping clients reduce or – whenever possible – even avoid common IT problems altogether.

Regular home visits – or convenient meet-ups for your mobile devices – can often make this possible.

Assistance can be provided in a number of different ways to suit my clients, 3 of which are shown below

Image showing the 3 ways I support clients
Home visit from 1 hour (where local and available), Drop in Delivery/Collection (where local and available) and Telephone and Remote Support using Zoom and/or Anydesk

I focus on helping with computer problems that can’t be fixed just by bringing your device to a local shop. For instance:-

a) You cannot connect your laptop to your printer

b) A new device won’t link to your current home broadband service

I also provide support via the following 2 methods:

Telephone and remote support from £15. Drop in Delivery or Collection.

Over the past decade, I have provided various types of IT support to my clients, including:

  • Resolving software problems with Windows and the applications you have installed.
  • Scanning
  • Emailing attachments
  • Outlook on PCs or mobile devices
  • Cloud storage setup
  • Backup drive setup
  • Folder and file management
  • Setting up and transferring data between old and new smartphones (whether Android or iOS)
  • PC transfer – assisting with program re-installation, settings and bringing over files

I can support clients who experience a variety of digital challenges for a variety of different reasons:-

  • Visual impairment including blindness (needing use of screenreaders or audio description)
  • Hearing loss
  • Cognitive impairments resulting from learning difficulties such as Dyslexia and those who are autistic or have ADHD/ADD
  • Digital exclusion due to lack of access to items and/or training in how to use them
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©Last updated 26th October 2024 by Julia Evans

Copyright © October 2024 Julia the PC GP.

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