Individual support and training for your home and small business computing needs
Struggling with poor sound quality during a video-conference call in Zoom? If so, this super little tip – which takes just a minute to do – can restore your ability to hear others, and be heard. It did yesterday for me during a meeting when the host said they couldn’t hear me even though I…
Did you know that if you have a Google account, you have access to 15GB of cloud storage for FREE? If you now (or have ever) had used an Android-based phone or tablet then you probably do! This is generous now – compared to Microsoft who now only offer 5GB (just like Apple’s iCloud). …….
Do you know you can access all of your files on your tablet (iPad or Android), and also your smartphone (iPhone or Android)? The screen below shows the ‘Account window’ from which you can see files can be saved for offline use. This means that if you’re on the tube you can still see important…
Here’s a handy tip to make texting and e-mailing easier for you on your iPhone and iPad. If you want to enter a single number or symbol in your message (eg. £ or 6), there’s no need to press the ?123 key ! (as per image below). For a single character, just press AND HOLD…
Knowing how to mute all participants in a meeting is very important for a host. On a smartphone (Android), it’s as simple as:- 1. Click Participants located in the meeting controls. 2. Click Mute All. It also mutes new joiners, so you are not interrupted by someone saying “Hi everyone” (when you are in the…
Did you know you can view the contents of your icloud on any PC (or Mac) by simply signing in at www.icloud.com? After a simpe verification (usually using your phone or iPad/iPhone), you will see the screen below. From here you can manage your account using the 3 menu items at the top right hand…
Are you sure they are backed up? The backup allows you to setup WhatsApp on a replacement smartphone with all the chats (and media – photos/videos) you were using before. This can be necessary in the event of your phone developing a fault or suffering damage, loss or theft. Usually when installing the software, most…
Do you know the advantages of subscribing to Office 365 – over purchasing the software? Software Purchase The software you purchase is usually for a single PC – whether it’s a desktop PC or laptop – to allow you to access Word, Excel, PowerPoint and Outlook and sometimes Publisher for your personal or home-office use….
Have you seen Doro handsets like the one pictured below with its Address book in a nice large font? This model has 2 ‘Speed dial’ buttons as well as 2 brightly coloured Start and End call buttons – with the remaining numeric keypad easy to see. Doro also offer a smartphone – the 8050 –…
When did you last check the security of your Google or Microsoft account? If you can’t remember, it’s probably too long ago! Even if you mainly use it on a home PC and a smartphone, It’s vital to regularly review your logon password as well as your recovery phone numbers and devices, because the service…
