Individual support and training for your home and small business computing needs
The world of online access for children nowadays is a complex topic. I recommend the resources of an external site hosted by Internet Matters. Here is a preview of the site at https://www.internetmatters.org/:- Would you like my assistance to access and navigate the site? Please do get in touch using the green button below.
Have you made an online purchase that you later realised was a mistake (as happened to me recently)? These actions should be taken: Contact your Bank or Building Society – Request that they halt the payment. Ask them if you can file a dispute against it if not. Inform them that you do not wish…
Do you know what the “tell tale” signs are? Many are in the picture below – Scroll down to see if you spotted them all ! How many did you spot? Julia the PC GP Answers: A. Ppl Team – PayPal would not use this! B. Dear customer. If PayPal were actually writing to you,…
This video gives clear, step by step guidance on how to join (and leave) a meeting from an iPad. Many beginners find such a device the easiest way of using Zoom.
If you find yourself unable to log onto your account, don’t panic! Visiting www.facebook.com/login/identify takes you to a page which allows you to prove you are the account holder (in a few different ways) and regain access. NOTE: Once you are back into your account, NOW is the time to reset your password – unless…
It’s important to know the correct methods to pay such tolls. This will help you to avoid sites setup by hackers who can re-direct unsuspecting road-users to fake websites which can look and act like ‘the real thing’ but often charge a great deal more in fees (and not pay the genuine charge required!) –…
You don’t need to know everything about the technology. You can use everyday parenting skills to help keep your child safe. Just take an interest in what your child does online, either on a computer or mobile device, including smartphones. Be positive ! The internet is a fantasic resource for learning, entertainment and communication. Just…
If you see the above when you press …. then you’ve probably been seeing messages advising you that your version of Windows is NOT supported anymore like this: You can:- A. Consider buying a new PC which comes with Windows 11 (occasionally it may come with 10 and prompt/allow you to upgrade it to 11)…
Do you ever receive emails like the one below? How many of the suspicious features have you spotted so far? Maybe there are more you spot – if so, please feel free to add them as a comment on this post. Whatever you do, DON’T click on the link provided. INSTEAD, open up the website…
Updating your password is a pretty simple process whichever online account you are using and should take less than 15 minutes. The most important steps are:- A. Choosing a secure password – which meets the criteria of the website B. Memorising it or writing it down in a SECURE place ! C. Having a Recovery…
