Individual support and training for your home and small business computing needs
Many people just delete such email from their inbox. But the problem is you may continue to be inundated by emails from the sender. The correct way to deal with unwanted emails is this:- A. See if the sender if an organisation or person you’d corresponded with in the past, or signed up to their…
Do you know what the “tell tale” signs are? Many are in the picture below – Scroll down to see if you spotted them all ! How many did you spot? Julia the PC GP Answers: A. Ppl Team – PayPal would not use this! B. Dear customer. If PayPal were actually writing to you,…
If you’ve bought a laptop in the last few years, you may well have found it doesn’t have a physical network port, called an Ethernet port, which looks like this image below:- If so, it doesn’t mean you can only connect the laptop to internet using wi-fi (though it is more convenient for most people)….
Struggling with poor sound quality during a video-conference call in Zoom? If so, this super little tip – which takes just a minute to do – can restore your ability to hear others, and be heard. It did yesterday for me during a meeting when the host said they couldn’t hear me even though I…
This video gives clear, step by step guidance on how to join (and leave) a meeting from an iPad. Many beginners find such a device the easiest way of using Zoom.
If you find yourself unable to log onto your account, don’t panic! Visiting www.facebook.com/login/identify takes you to a page which allows you to prove you are the account holder (in a few different ways) and regain access. NOTE: Once you are back into your account, NOW is the time to reset your password – unless…
Did you know that if you have a Google account, you have access to 15GB of cloud storage for FREE? If you now (or have ever) had used an Android-based phone or tablet then you probably do! This is generous now – compared to Microsoft who now only offer 5GB (just like Apple’s iCloud). …….
Do you know you can access all of your files on your tablet (iPad or Android), and also your smartphone (iPhone or Android)? The screen below shows the ‘Account window’ from which you can see files can be saved for offline use. This means that if you’re on the tube you can still see important…
Knowing how to mute all participants in a meeting is very important for a host. On a smartphone (Android), it’s as simple as:- 1. Click Participants located in the meeting controls. 2. Click Mute All. It also mutes new joiners, so you are not interrupted by someone saying “Hi everyone” (when you are in the…
Did you know you can view the contents of your icloud on any PC (or Mac)? Just sign in at www.icloud.com? After a simpe verification (usually using your phone or iPad/iPhone), you will see the screen below. From here you can manage your account using the 3 menu items at the top right hand corner…